Customer Support Center

My company has a customer support center, designed to provide users with products range from pre-to after-sales services, including pre-sales consulting, sales support and product customization services.

For more information about TecDay product, please contact our customer support center.

Pre-sales consulting services

We are equipped with professional technical service engineers PDU products to answer your questions about selection, installation and use problems. Highly reliable power solutions requires not only room highly reliable UPS power supply products, but also need highly reliable power distribution (PDU), to ensure continuous reliable power supply room to run.

Our consulting pre-sale services include:

1. PDU product-related product introductions, technology consulting, selection advice, difficult questions.
2. Computer room scene, tailored solution for users
3. Drawn according to the specific needs of the customer PDU drawings.
4. Provide users with detailed technical parameters of products.

After-sales support services

1. Quality Assurance Services

Services with a special reception product warranty and maintenance personnel, to provide after-sales service to our full line of products to maximize the protection of user interests.

2. Technical support services

Providing free after-sales technical consulting, installation guide, answer the user PDU product technical problems encountered in use.

3. Door to door express delivery service products

Our company can provide users with product door to door express delivery services. In order to meet local market demand, the first time the customer needs to provide accurate and timely products to the user, to cities and towns in the country opened door to door express delivery services product, and no minimum order quantity. We can provide the user needs are road, rail and aviation modes of transport.

TecDay product door to door express delivery service that will bring our customers the greatest convenience. Our service department has a person responsible for order confirmation, fax, and arrival of the consignment inquiries, can effectively protect the smooth flow of goods, the user orders the product in a timely manner to users.

Product customization services

1. Special product customization services

TecDay technology with specialized R & D center, according to the special needs of the user's customized services offer special products.

2. One product order service

We do not set minimum order amount, at least one product can also be ordered.

TecDay technology, respect for every customer's choice.